Debt collection -- Communication tactics -- Complaint #4662630
Complaint Overview
Complaint ID: 4662630
Company: Direct Recovery Services, LLC
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Tennessee
ZIP Code: 38114
Date Received: 2021-08-25T12:00:00-05:00
Date Sent to Company: 2021-08-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The company is calling my office and leaving messages on another coworkers phone about my debt with the company. I have spoken to the company and have EXPLICITLY EXPLAINED that this was my place of work and that the number on file was not my number. I even gave them my phone number. They are continuing to call my job.
Frequently Asked Questions
What is Complaint #4662630 about?
Complaint #4662630 was filed against Direct Recovery Services, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-08-25T12:00:00-05:00.
How did Direct Recovery Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Direct Recovery Services, LLC?
Yes, visit the Direct Recovery Services, LLC company profile at readthecomplaint.com/company/direct-recovery-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.