Money transfer, virtual currency, or money service -- Other service problem -- Complaint #4659913
Complaint Overview
Complaint ID: 4659913
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other service problem
State: California
ZIP Code: 90278
Date Received: 2021-08-24T12:00:00-05:00
Date Sent to Company: 2021-08-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have an account on Paypal since like XXXX for buying and occasionally selling legally No chargeback, complaints or whatsoever My account was verified by them and abide the laws or policy but then XX/XX/XXXX I got an email that my account is permanently limited without any reasonsMy paypal account is very helpful as attached some subscriptions payments that can enlighten or entertain my daughter and family during this pandemic..Please see attached photos that I never had any case opened since I use paypal and no other suspicious activity..It is not fair that paypal just shut down the account without any violations.. Paypal email account : XXXX Name : XXXX XXXX
Frequently Asked Questions
What is Complaint #4659913 about?
Complaint #4659913 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Other service problem. It was received by the CFPB on 2021-08-24T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.