Credit card or prepaid card -- Problem getting a card or closing an account -- Complaint #4657761
Complaint Overview
Complaint ID: 4657761
Company: PNC Bank N.A.
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble closing card
State: Ohio
ZIP Code: 448XX
Date Received: 2021-08-24T12:00:00-05:00
Date Sent to Company: 2021-09-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a PNC Prepaid card and i have been receiving my unemployed benefit on it for two months now, Just today when my Money got deposited they have close my card and have taken the money too they should at least let me have my money withdraw at the atm and close it completely but rather took everything and the funds is XXXX dollars
Frequently Asked Questions
What is Complaint #4657761 about?
Complaint #4657761 was filed against PNC Bank N.A. regarding Credit card or prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2021-08-24T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.