Debt collection -- Communication tactics -- Complaint #4655224
Complaint Overview
Complaint ID: 4655224
Company: First Credit Services INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Pennsylvania
ZIP Code: 19013
Date Received: 2021-08-23T12:00:00-05:00
Date Sent to Company: 2021-08-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Two representatives from First Credit Services called me on two different dates. XXXX XXXX called me on XX/XX/2021 at approximately XXXX XXXX eastern time and XXXX ( last name unknown ) called me on XX/XX/2021 at approximately XXXX XXXX eastern time. Both individuals confirmed the call is being recorded for training purposes. Not only did they call me repeatedly, but there was abusive language, no consent directly from me to contact me, and they called me at my place of business since I am an XXXX XXXX with an XXXX business. There are more details in my attached letters. The company has yet to respond to my two letters.
Frequently Asked Questions
What is Complaint #4655224 about?
Complaint #4655224 was filed against First Credit Services INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-08-23T12:00:00-05:00.
How did First Credit Services INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against First Credit Services INC.?
Yes, visit the First Credit Services INC. company profile at readthecomplaint.com/company/first-credit-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.