Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4651761
Complaint Overview
Complaint ID: 4651761
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Pennsylvania
ZIP Code: 19120
Date Received: 2021-08-21T12:00:00-05:00
Date Sent to Company: 2021-08-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX is claiming that I owe them {$830.00}. They were contacted and notified that I was a victim of identity theft. I ask for documentation with my signature authorizing the opening of this account or connecting me to this debt. After months of request - they have yet to provide these documents however they are still reporting this inaccurate information to the credit bureaus. Experian continues to verify the account but provide no proof on how they are verifying this account. Attached is the document XXXX XXXX sent me - as verification. There is no signature. THIS ACCOUNT NEEDS TO BE REMOVED IMMEDIATELY. I AM NOT A CREDIT REPAIR COMPANY.
Frequently Asked Questions
What is Complaint #4651761 about?
Complaint #4651761 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-08-21T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.