Money transfer, virtual currency, or money service -- Problem adding money -- Complaint #4650125
Complaint Overview
Complaint ID: 4650125
Company: Coinbase, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Problem adding money
ZIP Code: XXXXX
Date Received: 2021-08-20T12:00:00-05:00
Date Sent to Company: 2021-08-20T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a guy from XXXX who started investing into XXXX 6 months ago into Coinbase, what happens its that my account is restricted and I can not withdraw my money and its everything I have. I have been without using my Coinbase wallet since XXXX of XXXX and still can not use it to invest and retire money. I would like to get a compensation because nowadays that bitcoin is getting in its highest numbers again and casually Coinbase restricts my account.
Frequently Asked Questions
What is Complaint #4650125 about?
Complaint #4650125 was filed against Coinbase, INC. regarding Money transfer, virtual currency, or money service specifically about Problem adding money. It was received by the CFPB on 2021-08-20T12:00:00-05:00.
How did Coinbase, INC. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Coinbase, INC.?
Yes, visit the Coinbase, INC. company profile at readthecomplaint.com/company/coinbase-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.