Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4646121

Complaint Overview

Complaint ID: 4646121

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Was not notified of investigation status or results

State: California

ZIP Code: 90201

Date Received: 2021-08-19T12:00:00-05:00

Date Sent to Company: 2021-08-19T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX SSN : XXXX DOB : XX/XX/XXXX XX/XX/XXXX Dear Experian, I wrote a letter to you dated for XX/XX/XXXX. This is not acceptable and I need a resolution immediately because its been 4 1/2 months since my complaint and you have not responded to me. I need you to remove information under my personal information that does not belong to me. Please delete the in correct addresses listed below : XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX Delete the incorrect name of : XXXX XXXX XXXX I challenge the accuracy, compliance and reportability of the listing below ; XXXX XXXX XXXX ; Please investigate every piece of information is correct, If not ; please remove the whole account from my credit report. I trust that Experian will make sure only accurate information is maintain under my credit file. Lastly, once this investigation is complete. Please send me an updated credit report to : XXXX XXXX XXXX XXXX XXXX, CA XXXX Kind Regards, XXXX XXXX XXXX NOTE : In my original written request I submitted a copy of my photo ID.

Frequently Asked Questions

What is Complaint #4646121 about?

Complaint #4646121 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-08-19T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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