Debt collection -- Attempts to collect debt not owed -- Complaint #4646031
Complaint Overview
Complaint ID: 4646031
Company: Sw Linear Investment Group, LLC
Product: Debt collection
Sub-Product: Mortgage debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Wisconsin
ZIP Code: 53405
Date Received: 2021-08-19T12:00:00-05:00
Date Sent to Company: 2021-09-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Linear Mortgage , LLC got home equity loan papers from XXXX XXXX XXXX from 2002. these paper should not exist they should have been destroyed by the XXXX XXXX XXXX XXXX in 2002. Because we never signed them we turned down what they were offering us because it was not what we wanted. we told XXXX XXXX XXXX to stop coming too our home because we wanted nothing to do with them. XXXX Mortgage sent us papers saying that we owed them this XXXX for a home equity loan and said that they had a lean on our property and if we did not pay that they would take our home. so Started to pay them XXXX dollar a month and my husband said that something about this was not right we never took out a home equity loan. so we looked in our files and we found the papers from XXXX home equity like I said we never sign them or received any money from them. Linear Mortgage sent me the same paper with our signature on them that was a photo copy. alone with paper file with the court of deeds. I called to ask them were did they get these papers and at first she she she got them from a company call XXXX I told her I never heard of them before then she sent me the copy from XXXX XXXX XXXX. I even called XXXX and they said they never keep paper from that far back I tole Linear Mortgage we wanted our money back she said that she could not help me and she hung up on me and said tell my Lawyer. I called the police they sad i would have to file a fraud report on line so that it can be investigated.
Frequently Asked Questions
What is Complaint #4646031 about?
Complaint #4646031 was filed against Sw Linear Investment Group, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-08-19T12:00:00-05:00.
How did Sw Linear Investment Group, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Sw Linear Investment Group, LLC?
Yes, visit the Sw Linear Investment Group, LLC company profile at readthecomplaint.com/company/sw-linear-investment-group-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.