Credit reporting, credit repair services, or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #4641415
Complaint Overview
Complaint ID: 4641415
Company: Wells Fargo & Company
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Other problem getting your report or credit score
State: South Carolina
ZIP Code: 29720
Date Received: 2021-08-18T12:00:00-05:00
Date Sent to Company: 2021-08-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Wellsfargo is using an algorithm that factors in race resulting in a decreased credit scores for people of color. This is a violation of my civil rights when seeking to obtain an adequate interest rate. Their method is suppressive to people of color. I recently paid down {$14000.00} in student loan debt and more than {$1200.00} on my auto loan only for Wellsfargo to decrease my score 20 points after the major credit bureaus has increased my FICO score 18-20 points. I strongly believe Wellsfargo decreasing my score is suppressive due to their algorithm using race as a factor. Their racist algorithm needs to be invested.
Frequently Asked Questions
What is Complaint #4641415 about?
Complaint #4641415 was filed against Wells Fargo & Company regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2021-08-18T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.