Mortgage -- Struggling to pay mortgage -- Complaint #4638139

Complaint Overview

Complaint ID: 4638139

Company: Capital For Change, INC.

Product: Mortgage

Sub-Product: FHA mortgage

Issue: Struggling to pay mortgage

State: Connecticut

ZIP Code: 061XX

Date Received: 2021-08-17T12:00:00-05:00

Date Sent to Company: 2021-08-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

In XX/XX/XXXX, I entered into a rental contract with tenants. When the pandemic hit, they continued to pay rent, but stopped when I began a serious nuisance complaint and immediate eviction action due to illegal activities on the property. They didn't pay for six months, then left before eviction mediation proceedings leaving me with thousands of dollars of damage to my rental unit. I was left to pay over {$7000.00} to get the unit ready to rent in addition to the over {$6000.00} in lost rent, I am now one month behind on my mortgage after sending the mortgage company over {$4000.00} in XX/XX/XXXX and consistently send extra money with each payment. With the late fees, and interest, I can never catch up. I was ineligible for the UniteCT program for mortgage relief as the former tenants refused to sign the paperwork. Capital for Change has continued to charge me late fees and interest throughout the pandemic, and continue to this day. I am at my wits end, and financially strapped. Why aren't there any grants to assist struggling homeowners who depend on rental income?

Frequently Asked Questions

What is Complaint #4638139 about?

Complaint #4638139 was filed against Capital For Change, INC. regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2021-08-17T12:00:00-05:00.

How did Capital For Change, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Capital For Change, INC.?

Yes, visit the Capital For Change, INC. company profile at readthecomplaint.com/company/capital-for-change-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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