Debt collection -- Attempts to collect debt not owed -- Complaint #4630557
Complaint Overview
Complaint ID: 4630557
Company: Capio Partners, LLC
Product: Debt collection
Sub-Product: Medical debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Massachusetts
ZIP Code: 02453
Date Received: 2021-08-13T12:00:00-05:00
Date Sent to Company: 2021-08-13T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There is a collection reporting in my credit that was just reported that is a result of Identity theft and someone using my personal information. I tried reaching out to the company and letting them know and also disputed the account with XXXX and they continue to try to collect and damage my credit. the account number is CAPIO PARTNERS LLC Original creditor : XXXX XXXX {$590.00} Balance updated XX/XX/2021 Account Info Tap labels for more details Account number XXXX Collection opened XX/XX/2021 Account type Collection Paid off : 0 % Balance on XX/XX/2021 Original balance {$590.00} {$590.00} Payment Info Original balance {$590.00} Balance {$590.00} Status Seriously past due date / assigned to attorney, collection agency, or credit grantor 's internal collection department Status date XX/XX/2021 Additional info Comments Account information disputed by consumer Your statements **CONSUMER STATEMENT** Y ITEM DISPUTED BY CONSUMER
Frequently Asked Questions
What is Complaint #4630557 about?
Complaint #4630557 was filed against Capio Partners, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-08-13T12:00:00-05:00.
How did Capio Partners, LLC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Capio Partners, LLC?
Yes, visit the Capio Partners, LLC company profile at readthecomplaint.com/company/capio-partners-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.