Student loan -- Struggling to repay your loan -- Complaint #4629395
Complaint Overview
Complaint ID: 4629395
Company: Navient Solutions, LLC.
Product: Student loan
Sub-Product: Private student loan
Issue: Struggling to repay your loan
Sub-Issue: Problem lowering your monthly payments
State: Indiana
ZIP Code: 46725
Date Received: 2021-08-13T12:00:00-05:00
Date Sent to Company: 2021-08-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have talk to them so many times that I am only working part time and the school that I am paying on with this loan has been closed since XXXX and I been paying on this loan for about 10 years of the year of XX/XX/XXXX and my loan was only for XXXX and they said that I still owe them money and they have been having a lawsuit against them I feel they are ripping me off because the way I calcute it is that I still owe them money and I don't feel I do. I need some help getting this taken care of.
Frequently Asked Questions
What is Complaint #4629395 about?
Complaint #4629395 was filed against Navient Solutions, LLC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2021-08-13T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.