Checking or savings account -- Managing an account -- Complaint #4626558

Complaint Overview

Complaint ID: 4626558

Company: Chime Financial INC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem making or receiving payments

State: Maryland

ZIP Code: 21740

Date Received: 2021-08-12T12:00:00-05:00

Date Sent to Company: 2021-08-12T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I ordered a new card because my old one was compromised. I received a new card today after a week of waiting. Now I am unable to activate the card. Chime said they had issues another card after this one was made so I am unable to use this card for anything and now have to wait another 7 days for another card

Frequently Asked Questions

What is Complaint #4626558 about?

Complaint #4626558 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-08-12T12:00:00-05:00.

How did Chime Financial INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Chime Financial INC?

Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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