Checking or savings account -- Managing an account -- Complaint #4619520
Complaint Overview
Complaint ID: 4619520
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Alabama
ZIP Code: 36330
Date Received: 2021-08-10T12:00:00-05:00
Date Sent to Company: 2021-08-11T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
First of all I would like to give the utter most graditude for those bankers that was fired for not participating in the illegal practices that Wells Fargo bank has forced those bankers to open up fake accounts with out authorization of those consumers with out the consumers and customers permission. And people that has accounts with Wells Fargo has used the consumers and has taken advantage of those consumers that trusted Wells Fargo bank to help those consumers to succeed in helping them to be financially stable. But surely this is not the case in Wells Fargo bank eyes. I just want to address several issues about how the consumers and customers are being taken advantage of. ( XXXX ) Wells Fargo bank is and has opened accounts with the consumers authorization and permission forging names on documents with out the consumers and customers permission and has also failed to inform that customers and consumers about all of these hidden fees and signing up the consumers and customers with out the consent and permission customers with out letting those consumers and customers know what is happening as to why when or where on what is happening to those consumers and customers. But still yet Wells Fargo bank wants a consumer to talk to someone else and I would like to say that everyone has a right to financial privacy in which this is not the case in Wells Fargo bank eyes. The reason for me saying this is because every time you call to check your balance of how much you have in your account before a banker comes on the line to speak to a customer or consumer Wells Fargo bank tells you that is a secure line in which is not and you are being recorded and when this happens bankers can here everything that is being said how is it possible for bankers to say these things when everyone should have a right to financial privacy. In which Wells Fargo bank has been discriminated against .. and those loyal bankers has been fired from Wells Fargo bank for telling the truth about the illegal activity that Wells Fargo bank has done to the consumers and customers. But I know that I would not be able to sleep at night knowing that I have taken advantage of those families that are struggling to provide for their families and loved ones.
Frequently Asked Questions
What is Complaint #4619520 about?
Complaint #4619520 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-08-10T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.