Checking or savings account -- Managing an account -- Complaint #4612279
Complaint Overview
Complaint ID: 4612279
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Connecticut
ZIP Code: 06902
Date Received: 2021-08-08T12:00:00-05:00
Date Sent to Company: 2021-08-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chime bank I asked to put my account on hold on XX/XX/XXXX I had my tax return deposit I lost my card and it shows withdrawals atm my tax check was XXXX then I got my stimulus XXXX I didnt think any thing of it so I was post to get a new card and I didnt I cant even get into my account my phone number has been changed my password but I have called chime I have sent everything in that they asked me too its XXXX and still have not heard any thing so I called them back they are saying Im sending my documents to the wrong email I just want my money back and now I dont have aback account but I have every transaction that was made I have all the times someone has reset the password the phone number my number is ( XXXX ) XXXX I just really wish someone can please help me XXXX XXXX
Frequently Asked Questions
What is Complaint #4612279 about?
Complaint #4612279 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-08-08T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.