Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4611861
Complaint Overview
Complaint ID: 4611861
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Pennsylvania
ZIP Code: 19122
Date Received: 2021-08-07T12:00:00-05:00
Date Sent to Company: 2021-08-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Good morning, this is my second complaint, the first complaint was XXXX. The resolution on the first complaint was that transunion would reinvestigate with the support information I provided CFPB and that they will get back to me. For the last 10 days I monitored this status on Transunion site which showed, they had in fact started to investigation. On the morning of XX/XX/2021, the reinvestigation no longer appeared. I started it again on my own on their system. I called transunion to ask why they had not follow through with the investigation ( I check site everyday ), and the first representative hung up when she said she had no record of investigation in system. The called back and spoke to another representative who stated the same result. I am a little frustrated that they gave the CFPB a response to reinvestigate, and in good faith, they have not done this. It is as if they gave the CFPB the response to close first complaint. They have failed to fulfill their obligation of complaint XXXX and continue to violate FCRA requirements.
Frequently Asked Questions
What is Complaint #4611861 about?
Complaint #4611861 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-08-07T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.