Mortgage -- Trouble during payment process -- Complaint #4611132
Complaint Overview
Complaint ID: 4611132
Company: Specialized Loan Servicing Holdings LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Virginia
ZIP Code: 230XX
Date Received: 2021-08-07T12:00:00-05:00
Date Sent to Company: 2021-08-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Specialized Loan Servicing LLC. received XXXX from my county tax agency. After trying everything in my power to get my money which they thought they were going to try to steal they finally sent me XXXX that however is not XXXX. They still owe me XXXX They legally can not keep that money. Both the head tax agent for XXXX and my current mortgage company said they know for a fact that is what SLS received and should return to me. I want to know where this left over money is. All I want is my money and I will be out of their hair. Also, whenever I call in trying to find out what is going on they pretend like they are transferring me over and then just hang up. It is honestly trifling.
Frequently Asked Questions
What is Complaint #4611132 about?
Complaint #4611132 was filed against Specialized Loan Servicing Holdings LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2021-08-07T12:00:00-05:00.
How did Specialized Loan Servicing Holdings LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Specialized Loan Servicing Holdings LLC?
Yes, visit the Specialized Loan Servicing Holdings LLC company profile at readthecomplaint.com/company/specialized-loan-servicing-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.