Mortgage -- Closing on a mortgage -- Complaint #4610725
Complaint Overview
Complaint ID: 4610725
Company: Fidelity National Financial, INC
Product: Mortgage
Sub-Product: VA mortgage
Issue: Closing on a mortgage
State: Oregon
ZIP Code: 97045
Date Received: 2021-08-07T12:00:00-05:00
Date Sent to Company: 2021-08-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
In XX/XX/2020 I closed on a VA loan. Near as I can tell, the Escrow and Title company was ServiceLink Title Company of XXXX, LLC. This company now appears to be defunct? The problem began when ServiceLink Title Company of XXXX, LLC failed to do due diligence regarding the delinquent taxes that were owed on the property prior to closing. It seems to me that there would be a conflict of interest having the Escrow and Title Company being one in the same? This mistake should have been covered by errors and omissions insurance which the Title Company is required to have. As such, there were delinquent taxes due on the property at the time of closing in the amount of {$1500.00}. These delinquent taxes snowballed and with late fees and assessments, the amount owed kept growing. I have spoken and corresponded with the parent company of the now defunct ServiceLink Title Company of XXXX, LLC. Although they seemed to be helpful initially, they will not respond anymore to my repeated emails. I have kept a record of all correspondence. Thank you, XXXX
Frequently Asked Questions
What is Complaint #4610725 about?
Complaint #4610725 was filed against Fidelity National Financial, INC regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2021-08-07T12:00:00-05:00.
How did Fidelity National Financial, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Fidelity National Financial, INC?
Yes, visit the Fidelity National Financial, INC company profile at readthecomplaint.com/company/fidelity-national-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.