Vehicle loan or lease -- Getting a loan or lease -- Complaint #4609132
Complaint Overview
Complaint ID: 4609132
Company: Openroad Lending
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Getting a loan or lease
Sub-Issue: Confusing or misleading advertising or marketing
State: Georgia
ZIP Code: 30083
Date Received: 2021-08-06T12:00:00-05:00
Date Sent to Company: 2021-08-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In Accordance with 15 USC 1692g, OpenRoad Lending , LLC failed to comply with sections ( 3 ), ( 4 ), and ( 5 ) of the code. I did not receive a statement that gave me the option to validate the alleged debt, dispute the debt or information providing me with the name and address of the original creditor. The date of the alleged contract is XX/XX/2021 for a loan total of {$19000.00}.
Frequently Asked Questions
What is Complaint #4609132 about?
Complaint #4609132 was filed against Openroad Lending regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2021-08-06T12:00:00-05:00.
How did Openroad Lending respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Openroad Lending?
Yes, visit the Openroad Lending company profile at readthecomplaint.com/company/openroad-lending to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.