Debt collection -- Communication tactics -- Complaint #4605934
Complaint Overview
Complaint ID: 4605934
Company: Mns & Associates LLC
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Used obscene, profane, or other abusive language
State: California
ZIP Code: 92692
Date Received: 2021-08-05T12:00:00-05:00
Date Sent to Company: 2021-08-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This is regarding a debt owed soley by my husband, not tied to myself. The person who contacted me begin asking questions about my husband, telling me that this was a debt situation for XXXX XXXX XXXX, was I aware of the situation. He also asked if we were in the process of getting a divorce and said we live in a XXXX XXXX XXXX dollar house and asked why we arent paying bills. This information was over the line and if the debt is not mine he should be speaking with my husband, which is what I told him. He continued interrupting me until I finally hung up on him. The reference number to this is XXXX
Frequently Asked Questions
What is Complaint #4605934 about?
Complaint #4605934 was filed against Mns & Associates LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-08-05T12:00:00-05:00.
How did Mns & Associates LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Mns & Associates LLC?
Yes, visit the Mns & Associates LLC company profile at readthecomplaint.com/company/mns-associates-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.