Debt collection -- Written notification about debt -- Complaint #4605369
Complaint Overview
Complaint ID: 4605369
Company: Nelnet, INC.
Product: Debt collection
Sub-Product: Federal student loan debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Pennsylvania
ZIP Code: 18017
Date Received: 2021-08-05T12:00:00-05:00
Date Sent to Company: 2021-08-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
THE DEPT OF NELNET is continuing to to Violate my Consumer and Civil rights. I sent them a Debt Validation request on XXXX XXXX. They did NOT send me any original documentation required under section609 ( a ) ( 1 ) ( A ) and section611 ( 5 ) ( A ) of the FCRA, While they are still continuing to report this unverifiable, erroneous account on my credit report. They are required by Law to promptly delete this account from my records.
Frequently Asked Questions
What is Complaint #4605369 about?
Complaint #4605369 was filed against Nelnet, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2021-08-05T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.