Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4600328
Complaint Overview
Complaint ID: 4600328
Company: TD Bank US Holding Company
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Connecticut
ZIP Code: 06106
Date Received: 2021-08-03T12:00:00-05:00
Date Sent to Company: 2021-08-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Raymour & Flanigan-TD Bank is trying to cover up the fact one of their employees were attempting to steal my identity and use my card. I had this card for almost two years until only an employee couldve pulled an unauthorized credit check on me when to my surprise the letter of credit inquiry made me check to see where my credit card was at that time. It was then I realized my card was stolen. I am fortune I stop the criminals and canceled my Raymour Flanigan Furniture Credit Card promptly. Now these vicious creditors are trying to report my card wasnt stolen. My card was reported stolen from XXXX of XXXX toXX/XX/2021 Raymour Flanigan erred in their dates I reported my card stolen : Raymour Flanigan List the year ( XXXX ) ; the reported theft was in XXXX XXXX XX/XX/XXXX ; Finally, Who- authorized a credit inquiry on a card that was-not in my possession, unknown prior to incident that my credit card was stolen. Most Important, I called & emailed and completed the following steps to protect my identity and credit :. Raymour Flan, 2. all the creditor bureaus, identity theft.gov, and the Fair Trade Commission and CFPB : I want my card properly reported as stolen and reported with all agencies, and the card closed by me the consumer!
Frequently Asked Questions
What is Complaint #4600328 about?
Complaint #4600328 was filed against TD Bank US Holding Company regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-08-03T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.