Debt collection -- Threatened to contact someone or share information improperly -- Complaint #4599818
Complaint Overview
Complaint ID: 4599818
Company: Capital One Financial Corporation
Product: Debt collection
Sub-Product: Credit card debt
Issue: Threatened to contact someone or share information improperly
Sub-Issue: Talked to a third-party about your debt
State: Arizona
ZIP Code: 86326
Date Received: 2021-08-03T12:00:00-05:00
Date Sent to Company: 2021-08-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This company reached out to my boyfriend after he added me as a signer on his account. When they made contact with him they told his they needed to speak to me when he said he was not me. They told him that owed them over {$600.00} and that they needed to talk to me. He is not my husband or related to me he is my boyfriend. He was not someone I wanted to know if I do or dont owe them money.
Frequently Asked Questions
What is Complaint #4599818 about?
Complaint #4599818 was filed against Capital One Financial Corporation regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2021-08-03T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.