Vehicle loan or lease -- Managing the loan or lease -- Complaint #4598851
Complaint Overview
Complaint ID: 4598851
Company: American Honda Finance CORP
Product: Vehicle loan or lease
Sub-Product: Lease
Issue: Managing the loan or lease
Sub-Issue: Problem with additional products or services purchased with the loan
State: New York
ZIP Code: 10003
Date Received: 2021-08-03T12:00:00-05:00
Date Sent to Company: 2021-08-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a lease on XXXX XXXX XXXX My vehicle was damaged in an accident and has been at XXXX XXXX in XXXX XXXX NJ since XX/XX/XXXX. I have been paying my lease every month yet I have no use of my vehicle. Honda will not give me a return date for my vehicle after 11 weeks. I have contacted Honda HQ and they have created a case number. The representative refuses to allow me to speak to a case manager or any executive at HQ. I have no vehicle and I am still paying for my lease!!!!!!!!!
Frequently Asked Questions
What is Complaint #4598851 about?
Complaint #4598851 was filed against American Honda Finance CORP regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2021-08-03T12:00:00-05:00.
How did American Honda Finance CORP respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against American Honda Finance CORP?
Yes, visit the American Honda Finance CORP company profile at readthecomplaint.com/company/american-honda-finance-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.