Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #4595566
Complaint Overview
Complaint ID: 4595566
Company: United Resource Systems, INC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Pennsylvania
ZIP Code: 19120
Date Received: 2021-07-31T12:00:00-05:00
Date Sent to Company: 2021-07-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
One day this company reported/ showed up on myXXXX and XXXX credit reports. I have been a recipient of identity theft, so I thought maybe this was another one again. Since the identity theft I watch my reports like a hawk now, so I dont ever have to go through that again. It was 8 months going through the XXXX to get all that fixed before. So I contacted XXXX XXXX and XXXX and informed them of this alleged account appearing on my report that I dont know nor never done business with. Both bureaus lied and said that it was validated by the company. I have sent certified letters after certified letters for 4 1/2 years and they keep coming back with the same lie : verified or validated by the company. I have asked for them to do an investigation which they did not do. When they didnt do, but lied and said they did I asked them for the proof/evidence of their investigation. Which they still have never sent a single price of paper to this day. After 4 1/2 years the company finally sent a price of paper saying this was for a medical bill. I told the bureaus of this and said this would be a HIPPA violation because I never signed nor authorized any medical information to be released to anyone. The United Resource said they dont have to have a HIPPA release. I contacted the alleged company that the United resource said they are trying to collect for who said they sent a letter ( billing statement ) which I never received. Then they said they gave this immediately to United Resource to collect. I have lost count how many certified mail validations requests and investigation requests and showing I am not the owner of this alleged, no proof sent account. Each time comes back with the same lies of validated or verified. And XXXX even said they are not going to look into this again and ignore it. From the first time I saw it reported on my report through today no signed proof of ownership has been given to me. And no signed HIPPA release form has been given to me. And no billing statement from the alleged company nor signature has ever been given nor shown!
Frequently Asked Questions
What is Complaint #4595566 about?
Complaint #4595566 was filed against United Resource Systems, INC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2021-07-31T12:00:00-05:00.
How did United Resource Systems, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against United Resource Systems, INC?
Yes, visit the United Resource Systems, INC company profile at readthecomplaint.com/company/united-resource-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.