Vehicle loan or lease -- Managing the loan or lease -- Complaint #4591451
Complaint Overview
Complaint ID: 4591451
Company: Fc Holdco LLC
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Billing problem
State: Georgia
ZIP Code: 30340
Date Received: 2021-07-31T12:00:00-05:00
Date Sent to Company: 2021-07-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This has been a problem since the loan began : 1. ) They repeatedly call me 5-6 or more times a day, every 3 hours, if I go beyond 10 days late. 2. ) At the 10th day, they charge an excessive {$70.00} late fee on the loan 3. ) In their effort to humiliate/harass you if you are late, they actually cut off access to using their online bill pay service. Because they receive pleasure in humiliating/threatening/harassing you over the phone. 4. ) If you give them no exact time table when you can pay before the 30 day late grace period, they keep calling you repeatedly. I'm actively working on credit repair. I CAN NOT WAIT to refi my car loan elsewhere and get away from this abusive company. This activity should be something that is ILLEGAL!!
Frequently Asked Questions
What is Complaint #4591451 about?
Complaint #4591451 was filed against Fc Holdco LLC regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2021-07-31T12:00:00-05:00.
How did Fc Holdco LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Fc Holdco LLC?
Yes, visit the Fc Holdco LLC company profile at readthecomplaint.com/company/fc-holdco-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.