Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4589548

Complaint Overview

Complaint ID: 4589548

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone

State: California

ZIP Code: 92262

Date Received: 2021-07-30T12:00:00-05:00

Date Sent to Company: 2021-07-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

EXPERIAN SAYS THEY WANT ID TO DO DISPUTES. EXPERIAN KNOWS WELL WHO I AM ..THATS WHY IM ASSIGNED TO XXXX XXXX IN EXPERIAN CONSUMER AFFAIRS SPECIAL SERVICES. EXPERIAN DOES NOT WANT TO DO DISPUTES AT ALL THATS WHY THE SECOND DISPUTE ON ANY ITEM IS DETERMINED TO BE FRIVOLOUS. THEN THEY DO NOT ALLOW UPLOADS SO THAT THAT DENIAL CAN BE OVERRIDDEN, I HAVE PROVIDED SUFFICIENT ID MANY TIMES. HERE IT IS AGAIN.

Frequently Asked Questions

What is Complaint #4589548 about?

Complaint #4589548 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-07-30T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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