Vehicle loan or lease -- Managing the loan or lease -- Complaint #4589331
Complaint Overview
Complaint ID: 4589331
Company: Hyundai Capital America
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Billing problem
State: Colorado
ZIP Code: 80525
Date Received: 2021-07-30T12:00:00-05:00
Date Sent to Company: 2021-08-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hyundai finance have lost car payments then falsified documentation. I went paperless so they go on the website and erase change and do Whatever to make their company right! Nothing but fraud. I have attempted on many occasions to get this situation taken care of since XX/XX/2020. I cant even get a supervisor to call me back! Ive put in a complaint after complaint they just close them and not even notify me about anything Little loan Do any investigating into the matter.
Frequently Asked Questions
What is Complaint #4589331 about?
Complaint #4589331 was filed against Hyundai Capital America regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2021-07-30T12:00:00-05:00.
How did Hyundai Capital America respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Hyundai Capital America?
Yes, visit the Hyundai Capital America company profile at readthecomplaint.com/company/hyundai-capital-america to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.