Debt collection -- Attempts to collect debt not owed -- Complaint #4582442
Complaint Overview
Complaint ID: 4582442
Company: Ccs Financial Services, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: North Carolina
ZIP Code: 28278
Date Received: 2021-07-28T12:00:00-05:00
Date Sent to Company: 2021-08-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Set up a payment plan with XXXX XXXX which they have started to receive payments and they still decided to report the collection to the credit bureaus, which also states I owe the full amount which would be INCORRECT if a payment plan was setup. They are double dipping at this point. They are reporting a loss of an amount to the IRS but also collecting that EXACT same amount from me via a payment plan. When I called the response was simply sorry. This is not acceptable.
Frequently Asked Questions
What is Complaint #4582442 about?
Complaint #4582442 was filed against Ccs Financial Services, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-07-28T12:00:00-05:00.
How did Ccs Financial Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Ccs Financial Services, INC.?
Yes, visit the Ccs Financial Services, INC. company profile at readthecomplaint.com/company/ccs-financial-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.