Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #4576353
Complaint Overview
Complaint ID: 4576353
Company: Bam Management US Holdings INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: Florida
ZIP Code: 33056
Date Received: 2021-07-26T12:00:00-05:00
Date Sent to Company: 2021-08-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I'm XXXX, User ID : XXXX a binance.US user for just couple weeks before they locked me out of my account. I didn't realize I was locked out until I check to start trade.i submitted a request on XX/XX/21 by submitting all the requested documents ( a video selfie of me, and photo of me holding my ID and my bank statements etc ). I'd made lots of complaint, and tracking my request was said to be solved but I'm still unable to Access my account. I have over $ XXXX on my account, and it is unethical for a company to hold my money for no reason. Even after providing all documents, they request.
Frequently Asked Questions
What is Complaint #4576353 about?
Complaint #4576353 was filed against Bam Management US Holdings INC. regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2021-07-26T12:00:00-05:00.
How did Bam Management US Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bam Management US Holdings INC.?
Yes, visit the Bam Management US Holdings INC. company profile at readthecomplaint.com/company/bam-management-us-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.