Debt collection -- False statements or representation -- Complaint #4572713
Complaint Overview
Complaint ID: 4572713
Company: Vengroff Williams, INC
Product: Debt collection
Sub-Product: Other debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Texas
ZIP Code: 76053
Date Received: 2021-07-25T12:00:00-05:00
Date Sent to Company: 2021-08-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My work company XXXX did a BIG MISTAKE by putting me on the wrong system, and send me wrong paychecks Amounts. After I compliant they discovered THEIR MISTAKE, they sent me an official e-mail that they Will NOT ( NOT ) be collecting the overpayment. Then I surprised that XXXX 's XXXX XXXX XXXX XXXX Called " The XXXX XXXX XXXX '' asking me for this amount back through Collection Company Called " Vengroff Williams Inc. '' Contact Person : XXXX XXXX of US {$320.00}, letter issued dated on XX/XX/2021 Although, While I asked this lady XXXX XXXX from the collection company over the phone call conversation dated on XX/XX/2021, Do you have any Invoices or any documents for this amount? She answered : NO ( NO ), It's just some information sent to us. That is a Fraud. So, I informed her that is illegal to ask anyone for a collection amount while you don't have any prove or any documents ... but she ignored my words and sent to me TWO letters asking me for this amount of : US {$320.00} from " THE XXXX # XXXX ''. I received those two letters in the same time : One issued dated on XX/XX/2021 ( before even contact me to inform me that she has NOT any documents for this amount, It's JUST Information '', The other one issued dated on XX/XX/2021 XXXX next day of phone call ) with document from XXXX XXXX company The XXXX Evidences : Please find attached : 1. Official e-mail from XXXX stated that they will NOT collect this error overpayments. 2. Letter from collection company " Vengroff Williams Inc. '' sent it WITHOUT Support documents. 3. Phone call from " Vengroff Williams Inc. '' dated on XX/XX/2021 @ XXXX from Phone # : XXXX Outcome : Please disputed this FAKE amount of US {$320.00} as soon as possible and I want the CFPB to publish this description on Consumerfinance.gov so that others can learn from my experience.
Frequently Asked Questions
What is Complaint #4572713 about?
Complaint #4572713 was filed against Vengroff Williams, INC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2021-07-25T12:00:00-05:00.
How did Vengroff Williams, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Vengroff Williams, INC?
Yes, visit the Vengroff Williams, INC company profile at readthecomplaint.com/company/vengroff-williams-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.