Debt collection -- Attempts to collect debt not owed -- Complaint #4572453
Complaint Overview
Complaint ID: 4572453
Company: SLM Corporation
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Arizona
ZIP Code: 85086
Date Received: 2021-07-25T12:00:00-05:00
Date Sent to Company: 2021-07-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Consumers XXXX XXXX & XXXX XXXX entered into a consumer credit transaction with Sallie Mae on XX/XX/XXXX & Again on XX/XX/XXXX. We used our credit card as defined under 15 usc 1602 ( I ) and there was a finance charge involved as defined under 15 usc 1605. Sallie Mae then took our credit and got a loan and begin to violate 15 usc 1692 e because they falsely represent the status of a debt.
Frequently Asked Questions
What is Complaint #4572453 about?
Complaint #4572453 was filed against SLM Corporation regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-07-25T12:00:00-05:00.
How did SLM Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against SLM Corporation?
Yes, visit the SLM Corporation company profile at readthecomplaint.com/company/slm-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.