Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4571679

Complaint Overview

Complaint ID: 4571679

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Florida

ZIP Code: 33032

Date Received: 2021-07-25T12:00:00-05:00

Date Sent to Company: 2021-07-25T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

TRANSUNION DID RESPOND TO MY XX/XX/XXXX CREDIT DISPUTE ON XX/XX/XXXX BUT DID NOT GIVE ANY REASON FOR NOT TAKING ANY ACTION. I PROVIDED SPECIFIC REASONS AND PROOF FOR XXXX XXXX INCORRECTLY MARKING THE XXXX, XXXX PAYMENT ON LEASE A/C # XXXX AS THE BANK RETURNED THE TIMELY PAYMENT MADE ON THE ACCOUNT IN XXXX, XXXX. NO REASON GIVEN. THE CO-LESSOR, MY SON XXXX XXXX, MADE THE PAYMENT ON A TIMELY BASIS. XXXX XXXX RETURNED THE PAYMENT INCORRECTLY WHICH CAUSED THE DELINQUENCY. TRANSUNION DID NOT PROVIDE ANY REASON WHY THE BANK RETURNED PAYMENT. THEY DID NOT PROVIDE ANY DETAIL OF RESEARCH OTHER THAN TO SAY THEY WILL CHANGE NOTHING.

Frequently Asked Questions

What is Complaint #4571679 about?

Complaint #4571679 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-07-25T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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