Payday loan, title loan, or personal loan -- Charged fees or interest you didn't expect -- Complaint #4570554

Complaint Overview

Complaint ID: 4570554

Company: Bread Financial Holdings, INC.

Product: Payday loan, title loan, or personal loan

Sub-Product: Personal line of credit

Issue: Charged fees or interest you didn't expect

State: North Carolina

ZIP Code: 287XX

Date Received: 2021-07-23T12:00:00-05:00

Date Sent to Company: 2021-07-23T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Loan was paid off in XX/XX/XXXX. Fees are being charged to my bank account that have no basis after payoff. This is the second time, once in XX/XX/XXXXand once in XX/XX/XXXX. The bank says they dont know why and in fact see no record of it.

Frequently Asked Questions

What is Complaint #4570554 about?

Complaint #4570554 was filed against Bread Financial Holdings, INC. regarding Payday loan, title loan, or personal loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2021-07-23T12:00:00-05:00.

How did Bread Financial Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.

Can I see other complaints against Bread Financial Holdings, INC.?

Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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