Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4562659
Complaint Overview
Complaint ID: 4562659
Company: Skrill USA, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Louisiana
ZIP Code: 70769
Date Received: 2021-07-21T12:00:00-05:00
Date Sent to Company: 2021-07-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Someone hacked into my email and set up an account with " Skrill ''. Ive tried to call and chat with them several times but they are only robots and will not close the account or help me.
Frequently Asked Questions
What is Complaint #4562659 about?
Complaint #4562659 was filed against Skrill USA, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-07-21T12:00:00-05:00.
How did Skrill USA, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Skrill USA, INC.?
Yes, visit the Skrill USA, INC. company profile at readthecomplaint.com/company/skrill-usa-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.