Vehicle loan or lease -- Problems at the end of the loan or lease -- Complaint #4558855
Complaint Overview
Complaint ID: 4558855
Company: Prancer Capital CORP
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Problems at the end of the loan or lease
Sub-Issue: Unable to receive car title or other problem after the loan is paid off
State: North Carolina
ZIP Code: 28205
Date Received: 2021-07-20T12:00:00-05:00
Date Sent to Company: 2021-07-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX, dba XXXX XXXX XXXX XXXX paid Prancer Capital Corp the sum of {$11000.00} for the payoff of XXXX XXXX XXXX XXXX XXXX XXXX XXXX # XXXX. Ms. XXXX traded her vehicle at our dealership on XXXX. Our dealership paid off her trade-in to Prancer Capital Corp on XXXX. The check was cashed by Prancer Capital Corp on XXXX. MsXXXX XXXX and myself have reached out to Prancer Capital Corp. several times requesting the release of the title. As of today, we still don't have the title.
Frequently Asked Questions
What is Complaint #4558855 about?
Complaint #4558855 was filed against Prancer Capital CORP regarding Vehicle loan or lease specifically about Problems at the end of the loan or lease. It was received by the CFPB on 2021-07-20T12:00:00-05:00.
How did Prancer Capital CORP respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Prancer Capital CORP?
Yes, visit the Prancer Capital CORP company profile at readthecomplaint.com/company/prancer-capital-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.