Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4553290
Complaint Overview
Complaint ID: 4553290
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: California
ZIP Code: 92126
Date Received: 2021-07-18T12:00:00-05:00
Date Sent to Company: 2021-07-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To whom it may concern on XXXX XXXX I have asked XXXX XXXX XXXX to provide me with the information needed to prove that I owe them. I sent the letter to them with certified receipt. I did not receive a response from their company only more incorrect reporting from XXXX XXXX XXXX. I also sent a letter to Equifax, XXXX and XXXX asking them to validate this account and to cease all reporting until this is verified. XXXX provided me with notification that this account was removed due to it not being accurate and unverified, while both Equifax and XXXX continue to allow this account to linger with unverified and incorrect information that don't even match. It is my right that my information be true and accurate across the board by these credit bureaus and not be ignored.. Both Equifax and XXXX have violated my consumer rights by allowing this erroneous reporting. As per Section XXXX, I am entitled to see the source of the information, which is the original contract that contains my signature. This was not provided to me neither by Equifax or XXXX nor XXXX XXXX XXXX. Please see attached certified letter.
Frequently Asked Questions
What is Complaint #4553290 about?
Complaint #4553290 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-07-18T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.