Debt collection -- Took or threatened to take negative or legal action -- Complaint #4543499
Complaint Overview
Complaint ID: 4543499
Company: Compass Recovery Group, LLC
Product: Debt collection
Sub-Product: Credit card debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Collected or attempted to collect exempt funds
State: Massachusetts
ZIP Code: 02324
Date Received: 2021-07-14T12:00:00-05:00
Date Sent to Company: 2021-07-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
For two and 1/2 years I have tried to settle a debt with XXXX as I am XXXX and had no income at all. Compas recovery group has called me daily as well as harassed my mother in law with XXXX in Florida telling her to pay them, my XXXX daughter in XXXX, my husband my sister in law in Washington state, and my husband. By texting, calling and leaving them voicemails. They have now been sending letters. I have asked them to please stop, and they have become more threatening. Doxing my personal information to people. My age, name, addresses and phone numbers as well as debt information. I am fearful and afraid daily.
Frequently Asked Questions
What is Complaint #4543499 about?
Complaint #4543499 was filed against Compass Recovery Group, LLC regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2021-07-14T12:00:00-05:00.
How did Compass Recovery Group, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Compass Recovery Group, LLC?
Yes, visit the Compass Recovery Group, LLC company profile at readthecomplaint.com/company/compass-recovery-group-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.