Credit reporting, credit repair services, or other personal consumer reports -- Confusing or misleading advertising or marketing -- Complaint #4541279
Complaint Overview
Complaint ID: 4541279
Company: John C. Heath, Attorney At Law, Pllc
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit repair services
Issue: Confusing or misleading advertising or marketing
State: Indiana
ZIP Code: 479XX
Date Received: 2021-07-13T12:00:00-05:00
Date Sent to Company: 2021-07-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Lexington law predicted 6 months of their services would fully correct my credit score. I believe they knowingly are misleading customers about that timeline. I used their services for 4 months, and they only thing they did was lower my credit score. When I confronted them about the 6 months quote on work, they had platitudes already in place to excuse away that prediction. Further, solidifying my suspicion that 6 months of service never fully completes their work. Even more egregious, when I tried to cancel, they attempted to persuade to keep me as a client by saying they could do more. I was already paying for their top tier of service. Yet, somehow there is more than can do if you threaten to leave.
Frequently Asked Questions
What is Complaint #4541279 about?
Complaint #4541279 was filed against John C. Heath, Attorney At Law, Pllc regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Confusing or misleading advertising or marketing. It was received by the CFPB on 2021-07-13T12:00:00-05:00.
How did John C. Heath, Attorney At Law, Pllc respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against John C. Heath, Attorney At Law, Pllc?
Yes, visit the John C. Heath, Attorney At Law, Pllc company profile at readthecomplaint.com/company/john-c-heath-attorney-at-law-pllc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.