Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4540876
Complaint Overview
Complaint ID: 4540876
Company: Paramount Capital Group, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: California
ZIP Code: 93263
Date Received: 2021-07-13T12:00:00-05:00
Date Sent to Company: 2021-07-13T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a loan account with Paramount Capital Group that originated in XXXX of XXXX. The loan terms were on a monthly payment basis for a fixed ( minimum ) amount that would span for a duration of 5 years. During the XXXX year, the monthly payments were made on-time. At the start of the XXXX year, the COVID-19 Pandemic caused a major disruption in the work force ( causing many people to pause- or end- working ), including my particular work industry. As a result, during the month of XX/XX/XXXX, it was initially reported that I became late on the monthly payments ( but not delinquent on the monthly payments ). After some major " push-back '' from telephone representatives that wouldn't allow me to speak a supervisor at Paramount Capital Group about COVID-19 Hardship options to have the late payments removed from my XXXX, XXXX, and XXXX credit reports, I continued to make monthly payments and I continued to contact the customer service department at Paramount Capital Group ( about COVID-19 Hardship options to have the late payments removed from my XXXX XXXX and XXXX ), but ( on numerous occasions stemming from XX/XX/XXXX to XX/XX/XXXX ) the customer service representatives gave me the strong impression that they were insensitive to my COVID-19 Hardship request to have the late payments removed by being very dismissive and inconsiderate ( even after the discovery of the 5-year loan account being " paid-in-full '' with a {$0.00} balance 1-year after the reported first late payment ). PLEASE KNOW, I never stopped paying on my loan account and within 1-year after the first reported late payment, I paid the loan account " in-full '' with a {$0.00} balance after recovering from the harsh hardships from the COVID-19 Pandemic.
Frequently Asked Questions
What is Complaint #4540876 about?
Complaint #4540876 was filed against Paramount Capital Group, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-07-13T12:00:00-05:00.
How did Paramount Capital Group, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Paramount Capital Group, INC.?
Yes, visit the Paramount Capital Group, INC. company profile at readthecomplaint.com/company/paramount-capital-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.