Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #4539039
Complaint Overview
Complaint ID: 4539039
Company: Aurora Financial, LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: Maryland
ZIP Code: 21146
Date Received: 2021-07-13T12:00:00-05:00
Date Sent to Company: 2021-07-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Aurora Financial advertised a mortgage rate via XXXX that they did not honor in practice. The XXXX data and the Aurora Financial quote were on the same day and based on identical qualifying criteria.
Frequently Asked Questions
What is Complaint #4539039 about?
Complaint #4539039 was filed against Aurora Financial, LLC regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2021-07-13T12:00:00-05:00.
How did Aurora Financial, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Aurora Financial, LLC?
Yes, visit the Aurora Financial, LLC company profile at readthecomplaint.com/company/aurora-financial-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.