Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #4532493

Complaint Overview

Complaint ID: 4532493

Company: Early Warning Services, LLC

Product: Money transfer, virtual currency, or money service

Sub-Product: Mobile or digital wallet

Issue: Managing, opening, or closing your mobile wallet account

State: Arizona

ZIP Code: XXXXX

Date Received: 2021-07-10T12:00:00-05:00

Date Sent to Company: 2021-07-10T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Zelle restricted my phone number upon a fraud claim by a person I sold a good on XXXX. That was a false claim and that person told me that he cancelled the dispute. No matter how many times I've called Zelle, my bank or send an email to them, they didn't help me with activating back my phone number with Zelle. Now I can't use my phone number with any banks via Zelle also can't use Zelle at all with XXXXXXXX XXXX.

Frequently Asked Questions

What is Complaint #4532493 about?

Complaint #4532493 was filed against Early Warning Services, LLC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2021-07-10T12:00:00-05:00.

How did Early Warning Services, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Early Warning Services, LLC?

Yes, visit the Early Warning Services, LLC company profile at readthecomplaint.com/company/early-warning-services-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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