Checking or savings account -- Closing an account -- Complaint #4531843

Complaint Overview

Complaint ID: 4531843

Company: Wells Fargo & Company

Product: Checking or savings account

Sub-Product: Checking account

Issue: Closing an account

Sub-Issue: Company closed your account

State: Georgia

ZIP Code: 30043

Date Received: 2021-07-10T12:00:00-05:00

Date Sent to Company: 2021-07-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My account was closed with know warning and they said it was due to a policy about if an account is over drawn for 60 days they close it. Was not in my paper work and now I have no way to be paid from my new job. I know this is erroneous due to having my account over drawn for longer before.

Frequently Asked Questions

What is Complaint #4531843 about?

Complaint #4531843 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2021-07-10T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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