Checking or savings account -- Managing an account -- Complaint #4530148
Complaint Overview
Complaint ID: 4530148
Company: Capital One Financial Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Illinois
ZIP Code: 60660
Date Received: 2021-07-10T12:00:00-05:00
Date Sent to Company: 2021-07-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Capital one switched our account on Thursday XX/XX/XXXX with limited notice I received the letter in the mail the night of the XXXX and my direct deposit is scheduled for XX/XX/XXXX due to this change in account type ( same account number but different routing number ) by capital one my direct deposit is in limbo ( XXXX )
Frequently Asked Questions
What is Complaint #4530148 about?
Complaint #4530148 was filed against Capital One Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-07-10T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.