Debt collection -- Took or threatened to take negative or legal action -- Complaint #4526144
Complaint Overview
Complaint ID: 4526144
Company: Capital One Financial Corporation
Product: Debt collection
Sub-Product: Credit card debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened to arrest you or take you to jail if you do not pay
State: Georgia
ZIP Code: 30236
Date Received: 2021-07-08T12:00:00-05:00
Date Sent to Company: 2021-07-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello my name is XXXX XXXX and I have been getting harassed by two different companies a year apart for the same account from capital one as well as the capital one who told me they sold my account back in XXXX or XXXX to a company who is no longer in service I recently received a new Capital One card thats under XXXX now the first company is called XXXX XXXX XXXX who told me last year around XX/XX/XXXX or the XXXX of XXXX they had me pay them close to XXXX dollars and I thought that they was clearing up my collection bill and then I get a call this year on XX/XX/XXXX with the same Information just a different company name and the same account numbers and almost the same amount they want almost {$1900.00} and they are trying to make me pay just like the first time I really need some Help I can email you all the information they sent me
Frequently Asked Questions
What is Complaint #4526144 about?
Complaint #4526144 was filed against Capital One Financial Corporation regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2021-07-08T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.