Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4522719
Complaint Overview
Complaint ID: 4522719
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: New York
ZIP Code: 10598
Date Received: 2021-07-07T12:00:00-05:00
Date Sent to Company: 2021-07-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
GOOD DAY, I HAVE BEEN ATTEMPTING ON SEVERAL OCCASIONS TO RECTIFY THE FOLLOWING INFORMATION FROM MY CREDIT REPORT : XXXX XXXX. THIS ACCOUNT IS REPORTING INACCURATELY WITH EXPERIAN, I CAN NOT HESITATE ON THE AMOUNT OF TIMES I HAVE REQUESTED FOR EXPERIAN TO GET RID OF THE LATE PAYMENT. I HAVE ALWAYS BEEN ON TIME WITH ALL OF MY PAYMENTS AND NEVER HAVE I GONE A DAY LATE ON THEM EITHER. THE PREVIOUS MOMENT I'VE TRIED TO DISPUTE THIS ACCOUNT WAS IN XXXX OF THIS YEAR ( 2021 ). PLEASE HELP RECTIFY, REMOVE OR OVERALL REPAIR THE NEGATIVE HISTORY ON MY REPORT WITH EXPERIAN. THIS IS AGITATING THE OVERALL STATE OF HEALTH OF MY CREDIT AND NOTHING HAS BEEN DONE BY THEM IN THIS CASE, THANK YOU FOR YOUR ASSISTANCE.
Frequently Asked Questions
What is Complaint #4522719 about?
Complaint #4522719 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-07-07T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.