Debt collection -- Attempts to collect debt not owed -- Complaint #4516424

Complaint Overview

Complaint ID: 4516424

Company: I.C. System, INC.

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was paid

State: Louisiana

ZIP Code: 70127

Date Received: 2021-07-05T12:00:00-05:00

Date Sent to Company: 2021-08-02T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I paid a debt to IC Systems in the amount of {$400.00} as a settlement for a XXXX XXXX account. I was informed once this payment was made this would be removed from my credit report. This account is still reporting now with a XXXX balance however it was suppose to be deleted. The company is now refusing to delete the collections account from my credit which continues to have a negative impact.

Frequently Asked Questions

What is Complaint #4516424 about?

Complaint #4516424 was filed against I.C. System, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-07-05T12:00:00-05:00.

How did I.C. System, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against I.C. System, INC.?

Yes, visit the I.C. System, INC. company profile at readthecomplaint.com/company/i-c-system-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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