Mortgage -- Trouble during payment process -- Complaint #4513238
Complaint Overview
Complaint ID: 4513238
Company: Wells Fargo & Company
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: New York
ZIP Code: 11801
Date Received: 2021-07-03T12:00:00-05:00
Date Sent to Company: 2021-07-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This is in reference to the case - XXXX, which was closed unsatisfactorily. The letter from XXXX XXXX on XX/XX/XXXX on page -1 states that " Notices were sent to allow you sufficient time to secure coverage on your property ''. I don't believe any notices were sent in year XXXX. Wells Fargo failed to notify or forewarn the consumer on lapse of the home insurance and placed a forced insurance in XXXX, which was three times more than the prevailing rate at that time.Wells Fargo mortgage lending practice has been nothing but unfair and unethical. I am deeply unsatisfied how Wells Fargo ' customer service addressed my complaint. They failed to bring a satisfactory resolution.
Frequently Asked Questions
What is Complaint #4513238 about?
Complaint #4513238 was filed against Wells Fargo & Company regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2021-07-03T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.