Debt collection -- Threatened to contact someone or share information improperly -- Complaint #4512516
Complaint Overview
Complaint ID: 4512516
Company: The Cbe Group, INC.
Product: Debt collection
Sub-Product: I do not know
Issue: Threatened to contact someone or share information improperly
Sub-Issue: Talked to a third-party about your debt
State: Tennessee
ZIP Code: 38305
Date Received: 2021-07-03T12:00:00-05:00
Date Sent to Company: 2021-07-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Today I was contacted by a place they referred to themselves as CBE FINANCIAL GROUP Via telephone. They asked was I a certain individual and I told them I dont confirm or deny, they then stated This is an attempt to collect on a debt I said Okay? In a puzzled tone. She then said Well, do you live at ( insert actual address including zip code of individual she was calling about here ) and I became outraged. I am an abuse survivor and this woman blurted out SENSITIVE PRIVATE INFORMATION, the address to someones home. I told her that was very unprofessional and what if I been a serial killer? What if I were an abusive ex? What if I had any ill will or intentions? I can understand her asking FOR my address to confirm the account, but sitting there giving me some strangers private address over the phone call completely baffled me. That has to be illegal. There is no way that she could know if I were the person in question or someone that knew the person in question and wanted to harm them. I asked to file a complaint, I was told because I did not have an account with them, I could not file a complaint with them. Completely disregarded my concerns and acted like this was business as usual to do this often with people that they contact and that is just NOT okay.
Frequently Asked Questions
What is Complaint #4512516 about?
Complaint #4512516 was filed against The Cbe Group, INC. regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2021-07-03T12:00:00-05:00.
How did The Cbe Group, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against The Cbe Group, INC.?
Yes, visit the The Cbe Group, INC. company profile at readthecomplaint.com/company/the-cbe-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.