Debt collection -- Communication tactics -- Complaint #4509022

Complaint Overview

Complaint ID: 4509022

Company: Optimum Outcomes, INC.

Product: Debt collection

Sub-Product: Medical debt

Issue: Communication tactics

Sub-Issue: Used obscene, profane, or other abusive language

State: North Carolina

ZIP Code: 27705

Date Received: 2021-07-01T12:00:00-05:00

Date Sent to Company: 2021-07-01T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Optimum Outcomes, inc have been calling nonstop every single day regardless of the time. Ive asked them how they got my number but refuse to tell me. Furthermore, theyre constantly sending illegal mail to me stating I owe a debt. How can you pay something in a positive balance? Please explain.

Frequently Asked Questions

What is Complaint #4509022 about?

Complaint #4509022 was filed against Optimum Outcomes, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-07-01T12:00:00-05:00.

How did Optimum Outcomes, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Optimum Outcomes, INC.?

Yes, visit the Optimum Outcomes, INC. company profile at readthecomplaint.com/company/optimum-outcomes-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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